A positive development, which affects our daily life with Saab, is to be reported for Germany and Austria. In addition to the traditional Saab service centers, a new, additional location type is being introduced.
In the near future there will also be “Saab Parts Center” at the previous bases. With the authorization of additional partners who have access to the original Saab spare parts from Nyköping, existing gaps on the Saab service map can be closed.
The new contracts offer small, dedicated workshops with Saab experience in particular the opportunity to officially use the logo and launch a “Parts Center” variant into the world of Saab. This is an asset for us Saab drivers, because in some regions the service network is very thin and needs reinforcement. The entry ticket as a “Saab Parts Center” can be purchased at more favorable conditions than before. In return, the offer made available by Orio AB is limited and some modules in the service catalog are subject to a fee.
The full package of support by the Orio Germany GmbH in the area of marketing and service, only the “Saab Service Centers” continue to enjoy.
The new “Saab Parts Centers”, as has been assured in Eschborn, will not compete with the established “Saab Service Centers”. A clear, optical differentiation in the search system of the official website will also help to differentiate between “Saab Service Centers” and “Saab Parts Centers” in the future. Authorizations are only carried out where areas are idle and there is no partner in the area. Initial talks and establishment of “Saab Parts Centers” are already underway.
There are quite a few good Saab screwdrivers in rural areas and in the areas that are white spots on the Saab map. For them, entry into a service contract due to high hurdles was out of the question. For these companies, the new model offers the opportunity for official entry.
It also eliminates the dilemma of offering Saab services, but can not push any Saab stamp valued by the customer into the service booklet. In addition it offers the advantage over the Saab site to be found, and the purchase of original spare parts. The officially approved Saab logo on the workshop is an upgrade for any business and may be used promotionally. And maybe, if NEVS has solved the upcoming problems, it could be the entry into the Saab future.
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