Some things are boring ... because they are good. Our Saab 9-3 1.8t has been with us since summer 2011. Unfortunately, it seems like it was our last new Saab car. He now has almost 78.000 kilometers on the clock, and I was actually sure that I would be able to complete the 100.000 without disturbance. Blogger thinks ... hopes ... the 9-3 is planning something else.
Mileage 77.700. No disruptions in 4 years. Regular inspection in Frankfurt or Bamberg, no abnormalities, no oil consumption. Also no wear; the 9-3 doesn't seem to age. But then it does happen! The Saab suddenly runs rough, out of round. What happened? Worry lines on the forehead, perplexity.
There is a roar in the interior, it sounds like a defective exhaust - says my wife. Feels like a defective engine mount - I say. It is not both. But it can't be healthy, and so the 9-3 1.8t will stop until I find time to drive to Frankfurt. There are these workshop stories that make you feel strange. Whenever you drive up with a mistake that you cannot properly classify. If the workshop staff are also at a loss, become hectic, then that's not good. Let's see how it will be at Saab Service Frankfurt.
Flash diagnosis in Frankfurt.
On a Wednesday I roll into Gerard Ratzmann's yard, which, as always, is full of Saabs. Workshop full, all stages occupied, parking spaces in short supply. A lot of work, Gerard Ratzmann does the direct acceptance. Sits in the Saab, starts. The unstopped diagnosis time: less than a second. "Secondary shaft, I'll show you what is defective". He brings chain tensioners and guides from the warehouse. The chain tensioner is broken, the chain is no longer guided correctly. The motor transmits vibrations that are responsible for the out-of-round running. Of course you can't move the 9-3 in this condition, it stays in Frankfurt.
Friends pick me up and Gerard Ratzmann promises to fix the station wagon as soon as possible. And keep his promise! The phone rings 24 hours later and the repair is done. The 9-3 has to leave the court, lack of space in Frankfurt. We pick up the Saab on the same evening and are very happy about the quick problem resolution. The defective parts are ready for inspection when you pick them up, that's exemplary! The chain guide is broken, that could have ended badly. Our 9-3 1.8t now drives as silky smooth as on the first day. It continues towards 100.000 kilometers.
Defective chain tensioner - GM is to blame.
GM is responsible for the defective chain tensioner with almost virgin mileage. Not every engine is affected, just a small shipment. Presumably the Americans saved 10 cents per engine in this way. Congratulation ! That costs us 3 hours of work in the workshop, plus material. This is annoying and spoils the otherwise flawless record of the 9-3 sports suit. Can you get upset about it at a time when another manufacturer is pulling through its Dieselgate? Probably not !
There is an all-clear for our 2011er 9-3 1.8t. The future looks good. The new chain tensioner, according to Gerard Ratzmann, will fulfill the expectations in terms of quality and will serve many, many kilometers unobtrusively on the secondary shaft. Since we too have done everything right from the beginning to drive Saab for as long as possible, we have been providing comprehensive rust prevention right from the start, so we are confident too. Sequel follows.