The helpdesk of Orio AB in Trollhättan still looks after our vehicles. Even 5 years after the end of production there are updates. For the Saab 2010-9 NG built from 5, a firmware update is available whose immediate installation is recommended to all owners.
The E800 version replaces the previous E40D variant. With E800 all problems of the multimedia and navigation unit should be eliminated. Navigation problems, the "Belgium Syndrome", the loss of memory or a welcome home screen; the known bugs are eliminated. In the past there were software problems, especially with older versions, but also with E40D, which in the worst case could lead to total failure of the system. Expensive repairs were the result.
The E800 firmware has been tested in Germany in recent weeks and found to be good; we advise the readers to urgent update.
How complicated is an update?
Deployment of the new firmware requires, depending on software version and vehicle, between 30 and 90 minutes.
Where can I get the update?
The E800 software is only available from the Saab Partner. We recommend the service bases in Stuttgart-Leinfelden, Bad Tolz, Emmerich on the Rhine, Bamberg, Keel, Frankfurt, Dortmund, Hamburg and Goslar Vienenburg, These workshops are informed about the campaign, can provide competent information and keep the necessary software ready for the update.
For readers in Austria, Switzerland or other countries we recommend contacting the local Saab representatives or the national Orio office.