The Saab spare parts from the Harz

My journey leads me along a small, avenue-lined country road towards Lutter am Barenberge. My knowledge of Skandix AG is rudimentary and I'm excited to see what awaits me. Skandix is ​​a supplier of Saab and Volvo spare parts, and a little more. Spare parts can also be reproduced, filling one or the other of the gaps. So I expect a medium-sized hall, a decent warehouse and some employees. Let's see!

My Saab visiting Skandix AG
My Saab visiting Skandix AG

Lutter am Barenberge is a manageable village on the edge of the Harz. A small industrial area, and I suspect Skandix is ​​the largest local employer. I park next to a Volvo V70, which belongs to my conversation partner Mario Schütrumpf. He saw me long ago, comes out of his office and invites me for a coffee. A good start, I've been on Saab Tour for a few days. Every milliliter of caffeine is welcome. And helpful.

Mario invites me on a tour of the company. It is already clear to me that there is more than just a hall. We run through offices, sales, customer service, purchasing. The rooms are bright, modern and the atmosphere is friendly. We are suddenly in the anteroom of the board and founder Matthias Volk. He takes his time and, as it happens, is busy with a new spare part for the Saab 9000.

Saab spare parts challenge

I learn a lot about spare parts and how to manufacture them using the fast method. And about the special challenges in the Saab case. While one can use old factory drawings for the reproduction of parts of the models up to 1993, the search for documents for the models built from 1994 onwards is very difficult. Often no construction documents are available! Why is it? Hard to say. Either everything was destroyed in Nyköping or Trollhättan, or the plans are in the hands of NEVS, the bankruptcy attorneys, the museum or another party. Not easy, nor the topic of my visit.

Skandix therefore has to redraw every spare part that goes into production for Saab. To do this, you buy originals, analyze them and understand what Saab technicians developed 20 or 30 years ago. In some cases, you also procure complete vehicles that you dissect. I later learn that there is a hall on the site with old Saabs and Volvos just for this purpose. Finding manufacturers for the new edition is not easy. The number of pieces is always relatively manageable, hardly a producer is keen on it. A good, long-term relationship, fair dealings with one another and sensitivity are required, Matthias Volk tells me. Yes, and of course patience and financial strength. Several months, sometimes even more than a year, pass from the very first drawing to the first delivery to the customer.

Mario and I say goodbye to Matthias Volk. The tour takes us through the main warehouse, which is much more extensive than expected. On the shelves are the brands that every Saab and Volvo driver knows and needs. The spare parts that are particularly in demand are waiting here for their dispatch all over the world. The Skandix AG delivers its goods to over 110 countries worldwide, more than 800 parcels leave the company every day. The focus is on the many small and wearing parts, without which no Saab works. The task is clearly defined: keep the vehicles working on the road. And as long as possible.

Even more space for Saab spare parts

Too small, says Mario. The warehouse is too small, bursting at the seams. There are two other halls in which additional parts are stored. Which are not handled as often. He shows me the workshop where the company tests spare parts on the vehicles. Not everything works right away, in some cases millimeters decide whether or not to succeed. Unfortunately, there are always examples of this. Convertible windows for Saab, for example, that were too short by the decisive millimeter and therefore could not go on sale. Daily business with old Swedes - it's not easy.

But it works. Mario shows me a collection of parts that are newly made for Saab. Indicator lenses for the Saab 96, hydraulic cylinders for the classic 900 Cabriolet, guide rails for the engines of the 900, other parts for the last 9-3 and the first 9-5 generation. More is planned, and an average of 2 new spare parts for Saab or Volvo are put into production in the Harz region every month.

The Skandix AG, it is a German success story in the Swedish niche that cannot be that small. The future demands, and above all it demands more space for even more spare parts. What I missed on my tour are the parts that you don't necessarily need. But would like to have to make the Swedes something more beautiful. Beyond all the seals and wear parts that are essential for us. It is the problem of space that calls for reason. For a while, but the construction of a large hall with office and administration is in progress.

New building with 12.000 square meters of warehouse

Around 12.000 square meters of storage space will be added in 2020, and construction is progressing. It emerges somewhat to the side of the current buildings and cannot be seen at first glance. Because the shell is nestled in the landscape of the Harz foothills, does not rise to a demanding height. Unusual, I think to myself. Willful, says Mario. His board of directors, Matthias Volk, is concerned with environmentally friendly construction and under no circumstances wants to put a complex of concrete in the landscape. Not a memorial for future generations to ask what you might have thought. With sustainable building materials, adapted to the landscape, Skandix AG is planning for the future.

Goes well with Saab!

12 thoughts too "The Saab spare parts from the Harz"

  • I can fully confirm that! A super nice team, in which friendliness and helpfulness are very important !! 🙂

    I ordered something for the first time from the Nikolaus campaign of the blog there (not before only because - toi toi toi - my two treasures did not need any spare parts or everything was available in the workshop and I cannot screw myself). So I like to order the nice, not indispensable things that beautify my Saabs. So also with the campaign - they are all very nice “accessories”. It was only on Sunday that I found out that the wonderful book was damaged by the transport. An email was sent to Skandix at the beginning of the week, and the next day there was a nice personal reply with a return label for the return - and the new, perfect book was immediately launched and should arrive today. Super accommodating! 🙂

    I am absolutely delighted with this fantastic service! Absolutely great! 🙂 🙂 🙂

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  • A completely new look at Skandix where I've been a customer for years. So far, I only saw the company as a parts distributor. The fact that you have spare parts produced yourself has passed me by, but that makes them even more interesting for Saab drivers.

    Otherwise -> Great service and if something doesn't work right away, a good solution (for the customer) is always found!

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  • Extremely interesting insight about Skandix that I would not have thought that they are so committed.
    To support this company, you should order from Skandix if you need something and not from any supplier where it may be a tad cheaper, but you might only get this part once. If you support Skandix there are Saab parts as long as possible.

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  • Great. But I'm curious to see where the horn for my 9-3II comes from, which I ordered in BA over 1 year ago.

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  • Hey there!
    I sometimes drive through Lutter when I make a “dangling” trip to SAAB-Stephan in Vienenburg. I have never noticed SKANDIX - I learned something again!

    Greetings from Bad Salzdetfiurth
    Uli

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  • This is a real ray of hope and gives hope after all the unsightly (recovery) campaigns in Sweden.
    I've also used all kinds of Skandix parts. I really appreciate the effort to keep as many old Swedes on the street as possible! By the way, also at the remaining workshops!

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  • “In the past” my SAWS needed little wearing parts. And if so, then the SAAB dealer has ordered. That was normal back then. Later, the well-known "worries" came with the spare parts. Then Skandix (m) became a “miracle company”.
    Skandix always had a solution in my case. 🙂 A dream.
    So this article by Tom is an important contribution to further publicizing these hard-working committed people on the edge of the Harz. They are becoming more and more important !!! ...
    Where else are old SAWS taken apart to rebuild new parts ??? Great use!
    Thanks to Skandix is ​​the least! 🙂
    SkandiX: always happy!

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  • 800 parcels a day? Wow! Somehow that calms me down a bit and hope Skandix earns good money with it !?
    It's nice that there are such lateral thinkers who now have a small, very small one at Saab; Serve niche. So our treasures will remain fun for a long time 🙂

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  • I would also like to comment positively on Skandix at this point.

    I have been purchasing almost all parts for my Saab fleet from there for almost 20 years. For the older series, such as the 96, there are at least the most important wear parts, as well as for the 900 series.

    In addition, very quick shipment of parts (most of the required parts will be with me the next day), very competent people to talk to - and if an incorrect delivery actually happened (happened very rarely), the response was very accommodating.

    I have often been to Skandix personally over the past 20 years and have found that customer service has always remained at the same high level despite the steadily growing company size.

    A shining example for many other companies, no matter in which branch they are located.

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  • Happy (sporadic) customer for years. If my FSH does not deliver, I order from SKANDIX. Customer focus is very important and mostly everything is in stock. The alternative to my FSH is a small, free workshop where I usually get an appointment faster. Then SKANDIX sends me the inspection packages and the workshop provides the service. This has worked well for years.

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  • Good thing this company exists !!!!

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  • Skandix is ​​a great partner and I have always been satisfied with the service. I can recommend it to every SAAB driver with a good feeling!

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